Frequently Asked Questions

No. Firearms ship to the buyer’s chosen local FFL in the buyer’s state of residence. The buyer completes the ATF Form 4473, background check and transfer process with the receiving FFL.

The buyer pays the receiving FFL’s fee. The buyer is also responsible for providing the receiving FFL’s details for the firearm shipment.

You must be 21 or older for handguns and handgun ammunition. You must be 18 or older for rifles, shotguns and their ammunition.

Yes. DR. ARMORY is an SOT Class 3 dealer and can handle NFA items such as suppressors and short-barreled rifles where permitted by law. NFA orders cannot be cancelled once ATF paperwork is submitted.

In-stock items typically ship within 24 hours of order placement. Backorders ship when available. Tracking is emailed when the order ships.

Orders may ship by UPS Ground, FedEx Ground, USPS or another shipping partner. Standard delivery usually takes 2-5 business days after shipment.

Yes. Multi-item orders may arrive in separate shipments, and each shipment will have tracking. Oversized or heavy items may carry an extra fee shown in the cart at checkout.

Start within 10 days of delivery by emailing support@drarmory.com for an RMA. Include the part number, order number, name and address, phone number and email. See the Shipping & Returns page for full details.

Ammunition and apparel are not returnable except where required by law. Transferred firearms generally cannot be returned for a change of mind. Defects after transfer go through the manufacturer’s warranty.

Report damaged-on-arrival items within 10 days. For defective items, contact DR. ARMORY within 30 days for a replacement. After 30 days, use the manufacturer’s warranty.

Refunds go to the original payment method within 5-10 business days of receiving the item. Shipping fees are non-refundable unless the error was ours or the supplier’s.

Email support@drarmory.com. Hours are Monday to Friday, 9:00 AM to 5:00 PM.